Refund Policy

Last updated: August 26, 2026

The practical standard for this topic is explained below. The following details describe the service standards used for online orders.

Eligible returns and exchanges

Customers should use the following information when planning a request. We accept returns of both defective and non-defective merchandise, and exchanges are available when replacement stock exists. A non-defective return may be requested after a change of mind, a personal preference, or selection of the wrong item. Damaged, flawed, incorrect, incomplete, or materially misdescribed goods may also be submitted for review.

Condition and request period

For this circumstance, the applicable procedure works in the manner described. Only new merchandise qualifies. It must remain unused and in its original condition, with the original packaging, tags, and included accessories. A request must be made within 30 days after delivery.

How mail returns work

The points that follow provide the working rule for this subject. Returns are made by mail and must be authorized before anything is sent back. The return label is included inside the package, is provided free of charge, and no restocking fee is charged. Submit the order number, checkout email, and an explanation of the request. For damage, defects, incorrect items, or missing contents, also provide clear photos or video of the item and packaging.

Refunds and exchanges

To avoid uncertainty, this paragraph states the controlling conditions. Approved refunds are sent to the original payment method and are processed within 10 days after approval. The financial institution may need additional time to post the credit. Exchanges depend on actual inventory and cannot be guaranteed before review.

Email: heskwadjashley@gmail.com
Mailing address: 1073 W Simcoe St, Lafayette, LA, 70501, United States
Phone: (410) 869-8167